Blog

Why Lifetime Product Support Is More Vital Than Ever

Today and in the future, the link between customer and vendor will be absolutely vital. Why? Consider the struggle restaurant operators are having with hiring. It’s not just food service, either. All service industries are having trouble with staffing, including plumbing.

Restaurant businesses need vendors to step up with the kind of help we provide. We all know optimal service begins with having good customer information to begin with. That’s why we just launched a campaign to compel more customers to register their devices with us.

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Stress Testing Universally Held Understandings in Pretreatment

Stokes Law

Testing your assumptions is always good as a pretreatment professional because so many variables impact your job. New technology and data can compel you to change some of your longest-held beliefs. 

Is it possible to assume there are universally held “technical understandings” that solve nearly all fats/oils/grease issues?  Are there other universally held “technical understandings” that are expected to solve TSS, BOD, pH, and other pretreatment/collection system issues?  How did these “universally held technical understandings” come about and why are they still the tail that wags the proverbial dog?

This post questions a few of these universally long-held “technical understandings.”

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How to Exert the Maximum Influence in FOG Compliance

In the late 1980s, The Narragansett Bay Commission (NBC) provided a great example of how to maximize control when it carried out one of the most effective Pretreatment programs I've seen in my career. It had to implement an audacious pretreatment program to reduce downstream wastewater treatment plant loadings sufficient to meet the EPA’s first Marine Estuary Guidelines. The NBC was in a tough spot.

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3-Legged Stool Approach To Total Grease Management

3-Legged Stool Approach To Total Grease Management

Pretreatment’s Three-Legged Stool



A simple, yet effective way to explain on-site pretreatment is to use a three-legged stool analogy.

A three-legged stool works only when all three legs are the same length and angle and have the same strong attachment to the stool seat. If any leg is shorter, at a different angle, or loosely connected to the seat, the stool is unstable.

The same is true for onsite pretreatment. A food service establishment (FSE) may have

Leg 1: The right grease separator and
Leg 2: Good servicing (pumping frequency and quality)

But if it has poor internal management practices (Leg 3), the FSE will send higher than allowed waste into the sewer system.

Likewise, a site skimping on pumping (Leg 2) will handicap its proper technology (Leg 1) and best management practices (Leg 3). Upcoming blog posts delve into practical information for each of these legs. We begin with Best Management Practices 101.

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THIS COLUMN COULD SAVE YOUR LIFE

Long periods of inactivity hurt seals, fuel systems, and moving parts of most mechanical systems. That’s why many automobiles don’t like it.  Gas-powered lawn mowers and string trimmers don’t like it. Grease separators don’t like it either. 

 

The inactivity caused by pandemic shutdowns can make some grease interceptors more hazardous to your health. Let’s find out why by taking a closer look at what happens in separators with little or no input flows.

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It’s About Survival: How One of Asheboro’s Most Popular Gathering Places Is Handling the Pandemic

Since the pandemic began, Four Saints Brewing Company has been one of the most visible small businesses in our home base of Asheboro, NC. It has hosted virtual concerts, partnered with a food truck, and stepped up its social media presence to soften the blows it’s taken from state-mandated restrictions and shutdowns. 

 

Along the way, owner and CEO Joel McClosky has discovered his taproom’s unofficial status as the town’s “third place” has been both a blessing and a curse in the COVID era. 

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About Grease Separator Testing Methods:  North American and European Standards

Did you know the North American and European testing standards for certifying grease separators have nothing in common literally?

One is predominately a performance standard, a batch flow test simulating kitchen sink discharge. The other is mostly a design standard, a continuous flow test simulating floor drains receiving oily water flows. 

Both tests become more difficult to pass with higher flow rates. As a manufacturer, we respect the local codes and standards.  It is why we test our products to all applicable standards.

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